In depth reviews of Adobe commerce cloud: Whether it is the right selection for your business in 2022

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Thanks to the speed development of the Internet as well as the effect of pandemic, The eCommerce world witnessed a rapid change. Lots of businesses are going to the digital world, so they convert their operation to keep up with this trend. Instantly, instead of brick-and-mortar stores, they convert it into digital performance to create more shopping options and enhance customer experience. As a result, many firms see a chance to provide their service like Adobe. They introduced Adobe Commerce Cloud to the market as the way to catch up with this trend. AHT TECH JSC will give you a quick review to find out whether it is right for your business.

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An overview of the Adobe Commerce Cloud

What is Adobe Commerce Cloud?

Adobe is always famous for their Commerce Cloud platform and provides a perfect solution for business and boost commerce experiences. 

Adobe Commerce Cloud belongs to the Experience Cloud. In other words, it is always the first choice for enterprise in almost all fields. Because it integrates lots of helpful tools to let user have various digital experiences

Commerce Cloud owns lots of strong and efficient e-commerce tools. Therefore, it creates a variable and fully-managed base for users.

Magento is an open source and it provides 2 versions. If Magento Open Source is a free version which anyone can customize, Magento Commerce on-premise, Magento Commerce are enterprise versions. Then Adobe Commerce Cloud inherited the enterprise part of Magento Commerce and integrated with Adobe Experience Manager. As a result, people can fully customize storefronts and control everything through a variety of channels and devices.

Adobe Commerce Cloud Benefits

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Scalability and extensibility: Adobe Commerce Cloud with the feature of Magento, it becomes one of the most flexible and extensible e-commerce solutions. Therefore, it brings all-in-one customer experience thanks to a cloud-based headless architecture.

Multi-channel commerce: Whether your business is B2C, B2B, and hybrid models, Adobe Commerce Cloud can help you control your commerce business conveniently. Besides, it is supported and enriched by multiple integrations so it will shorten time to market.

Intelligent commerce: With the adaptation and aid of AI, you can take a deep insight into the behavior of your customer. Using a database, it will help you find out and optimize the way they respond to your products and services.

Operational confidence: Adobe Commerce Cloud is an ideal platform for scale and diversify the business. It allows you to operate  both B2C and B2B business channels  from a single, unified back end. Because of using AI, it makes workflow easier and cuts down cost and time.

The comparison between Adobe Commerce Cloud &. Magento Open Source

On a business level, Magento Open Source and Adobe Commerce Cloud (formerly Magento Commerce Cloud) are vastly different. Merchants who use the Adobe Commerce platform are paid depending on their revenue. But Magento Open Source merchants are only charged for the services they consume.

One of the key differences between Magento Open Source and Adobe Commerce is the cloud-hosted solution. Users will receive complete onboarding help as they learn how to use and navigate the platform. Besides, the cloud is geared for worldwide availability up to 99.99 percent of the time.

Order Management for Adobe Commerce (MCOM), Support Tools, Action Logs, are just some unique features available in Adobe Commerce Cloud.

Adobe Commerce Cloud – A Thorough Analysis

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Performance

In order to improve the rank in Google, you need to consider Site response time. Normally, 1.5 seconds for  using a PC is an ideal loading time for your website. If you spend too much time on replies, Google will penalize your site.

There are lots of factors that affect Adobe Commerce Cloud site performance. For example, it can be themes, features you choose or other factors. By chance, Fastly Image Optimizer (IO) corporate with Adobe. Then it will aid you customize images without affecting the origin server. As a result, it not only improves page speeds but also reduces image weight.

Adobe Commerce Cloud

As the name would suggest, Adobe Commerce Cloud is cloud-hosted. This means Adobe will provide hosting as part of the cost of licensing the software. Where cloud-hosting differs from SaaS is that the onus is still on the merchant to make updates and handle maintenance.

Adobe Commerce Cloud is cloud-based. Then this indicates that Adobe provides hosting as part of the product licensing fee. The difference between cloud-hosting and SaaS is that the merchant is still responsible for upgrades and maintenance.

Cost

Adobe Commerce Cloud and Magento Commerce Cloud have the same principle when operating. So Adobe Commerce Cloud doesn’t have public pricing. Therefore we will give you some quick information about the cost to run Adobe Commerce.

You’ll need a developer, an in-house IT team, or an agency. They will oversee the process when constructing, launching, and operating an Adobe Commerce Cloud shop. For example, the cost ranges from $22,000 to $125,000 a year. Adobe Commerce Cloud licenses range from $40,000 to $190,000 per year.

There is a significant price difference between the Open Source and Commerce versions. However, the benefits you will receive will be well worth the investment. While it comes at a greater price, Adobe Commerce has a lot more advanced capabilities than the free version. Then your business might need as it grows and scales.

Ease of Use

Because Adobe Commerce Cloud derives from Magento Commerce Cloud, it isn’t friendly when starting. 

Setting up your storefront will be a lot easier once you’ve finished installing your store. You can choose from a variety of themes and extensions to suit your store’s needs. Furthermore, you can set up payment, add products, and begin selling. Adobe also provides users with extremely extensive instructions on how to use Adobe Commerce Cloud.

Security

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Personal information security is always crucial problem for every merchant. Hence, consumers and B2B buyers always require their information to be safe. Fortunately, As a level 1 Solution Provider, Adobe Commerce Cloud is PCI-certified. As a result, Adobe merchants can use PCI Attestation of Compliance to help them with their own PCI certification procedure.

You can monitor your sites and receive information about security risks, malware, and unauthorized access using security scanning. Furthermore, Adobe always has a support team including active global developers. Therefore, they will aid your Adobe Website development security defenses are always up to date.

Marketing

SEO

While the quality of your product has a big impact on client retention and loyalty, it doesn’t always lead to new business. First and foremost, your entire site must meet your SEO objectives in order to receive the most organic traffic. You’ll need to find an eCommerce platform that can handle the job. Fortunately, Adobe Marketing for SEO is available to meet your requirements. If you want to improve your Adobe Commerce SEO even further, SEO plugins might help you out a lot.

Cross-channel Content Management

In a word, in order to assure a good content, a content management system (CMS) is really necessary. Then Adobe Experience Manager Sites will make Magento CMS a whole much easier thanks to AI. To help you produce content faster, this Adobe Cloud manager offers an AI-powered content management system. It is built on a scalable, adaptable, and secure cloud-native platform. As a result, Developing different content to suit a variety of customers and channels isn’t a problem.

Personalization

Adobe Commerce Cloud always gives a hand with the customer’s journey to meet the needs of the customer. Besides, customers also enjoy personalization and customization, and retailers can utilize Adobe to track customer experience over time. With a huge database from consumer, Adobe Sensei‘s AI can create united customer report to personalize experiences to each customer. 

Campaign Execution

Because of origin from Adobe Experience Cloud, Adobe Commerce Cloud will help you manage central workflow. Furthermore, you can customize email marketing, control order and inventory.

Store Integrations

Multi-brand Solution

Adobe Commerce is a unified commerce solution that allows you manage all of your information and items in one location. It won’t depend on you own many brands, sell in multiple countries, or employ various business models. You may use to create alternative price structures, display different products to different audiences, and adjust checkout and delivery choices. Your site can serve all in one via digital channels, so it will enhance customer experience. 

Mobile centricity

Progressive web applications, which leverage web browser capabilities to deliver a mobile-app-like experience, making it simple to be more immersive. By providing speedy, engaging, and app-like browsing experiences, PWAs are altering the way consumers use their phones. PWAs use a variety of performance optimization and flexible design techniques to quickly load content across any network. It will guarantee a consistent experience on PCs, tablets, and smartphones.

In the United States, smartphone retail ecommerce sales are expected to exceed $432 billion by 2022. As more buyers turn to their mobile devices, having and establishing a mobile-ready site is important for success.

With the aim of designing for the B2B buyer, Customers can totally control their account via Adobe Commerce’s integrated B2B capabilities. Therefore, it is easy to establish multiple tiers of buyers with specific roles and permissions. Besides, your web can track quotes and orders, define purchase approval rules, and cope with their credit online. 

Customer-specific catalogs and pricing, as well as tailored information and promotions, personalize the purchase experience. Seller assisted shopping takes it a step further by allowing you to place orders on behalf of consumers or solve issues. Then it reduces friction in the purchasing process and assist you in gaining customer loyalty and sustain business growth.

Businesses may use Adobe Commerce to develop immersive mobile commerce experiences using progressive web applications. To boost consumer engagement, conversion rates, and income, merchants can create their own high-performance PWAs.

Amazon Integration

Amazon Sales Channel is a free Adobe Commerce Cloud add-on. With this free extension, e-Merchants may sell and distribute products on the world’s largest online marketplace – Amazon. It is directly from their Adobe Magento store.

What you will get:

  • Seamless integration
  • Intelligent pricing
  • Listing management
  • Fulfillment management
  • Business pricing (B2B)

With high availability and scalability, as well as top performance provided by high-speed content delivery network (CDN) technology, you can deliver the experience your customers want. Instead of worrying about your site’s performance, you can focus on growing your business and increasing sales.

Store Analysis & Reports

Adobe Commerce Cloud connects with Adobe Analytics, which can help organizations better see and understand their data.

It takes a lot of effort to run an eCommerce business. It’s difficult to know where to begin because there are so many things to keep track of. If you spend much time looking at important data, you probably don’t know enough about your company’s health. Fortunately, the Site-Wide Analysis Tool – which includes a complete reporting and visualization tool can help you. It will point out the correct direction and help you make changes.

You can keep track of all the data, statistics that are crucial to your firm with the Site-Wide Analysis Tool. This is an Adobe Commerce Cloud-only feature that provides real-time performance monitoring data. Besides we recommend for Adobe Commerce Cloud installations architecture in order to ensure security and operability.

The Site-Wide Analysis Tool delivers a dashboard and reports with system insights and recommendations based on best practices. Then you may use to fix any issues that are discovered. The service is available in production mode for Admin users with access to user role resources.

Themes & Extensions

Accounting & Finance, Content & Customizations, Marketing, are just a few of the themes and extensions available through Adobe Commerce Cloud.

You may fully personalize your store for any business purpose with more than 3700 Extensions and Themes.

Paymentsadobe-ecommerce-payment

Adobe introduced Payment Services for Adobe Commerce on September 15, 2021. Adobe merchants of all sizes will soon have access to a robust, secure, and integrated payment solution. It can be easily managed from their Adobe Commerce Admin, rather than having to do the work of integrating with third-party payment providers. Because it has the integration of Payment Services to their digital storefronts. Merchants will be able to enjoy a seamless Adobe digital experience. 

Furthermore, both Adobe Commerce Cloud and Magento Open Source allow you to offer a variety of payment choices and services to your clients for a more seamless checkout procedure.

Offline Payments

Adobe Commerce accepts a variety of offline payment methods, including check or money order payments, as well as cash on delivery (COD).

Online Payments

Adobe Commerce supports numerous online payment solutions and gateways such as PayPal, Braintree, Klarna, and more.

PCI Compliance

The Payment Card Industry (PCI) establishes rules for firms that accept credit card payments over the Internet, which are outlined in these guidelines.

Scale & Support

Adobe Commerce offers a hosted, cloud-based data warehouse that allows you to bring all of your data into one place. Moreover, you can access it from anywhere with an internet connection. As a result, you don’t have to bother about constructing or deploying one. You have complete choice over which systems’ data you want to sync, ensuring that your data is safe and your account is clutter-free. Furthermore, you may avoid the time and effort of creating custom connectors. Because you can use Adobe pre-built integrations to incorporate third-party data sources and databases.

You can get the power and freedom you need to grow and scale without sacrificing security. Additionally, the Community Hub provides comprehensive support as well as a wide selection of support resources from the Adobe Team.

Globalization

Currencies

To shorten time to market,  Adobe Commerce Cloud provides more than 90 currencies. Then it give you an opportunity to get closer with multi-national, international potential customers, merchants and enterprise 

Languages

Adobe Commerce Cloud offers a Language Package for its merchants to go globally. You can set up the language package via Composer or any other extensions in the marketplace. Thus, you can upload several language packages for the same language in your store.

Language is now not a barrier with business when it comes to Language Package of Adobe Commerce Cloud. As a result, you can totally upload the language you want.

Whether Adobe Commerce Cloud is the right choice for your business or not?

As we know, Magento Open Source is a great option for a small business or a start-up. On the contrary, Adobe Commerce is suitable for a larger organization or operates in a B2B model. Therefore, it can be a helpful tool to aid both B2B and B2C businesses. Because you own a hosted website with a lot of ecommerce features, it will enhance security, accelerate sales. Besides, with the ability to handle large amounts of traffic and transactions, it will scale as your company grows. As a result, Adobe Commerce will not be appropriate for many lower to upper mid market businesses. Since the cost of Adobe Commerce Cloud and the development work necessary are not worth it. However, firms having a SaaS platform like BigCommerce as well as a lower total cost of ownership, can be a better choice.

Conclusion

We walk through the article to point out the excellent features of Adobe Commerce Cloud. Therefore, we hope you have an overview about this platform. Thanks to outstanding functions, Adobe Commerce Cloud always leads in the top-notch eCommerce platform. And it is an efficient tool to enhance your store revenue. If you are still confused about it, and don’t know how to start, AHT JSC Tech is willing to give you a hand. Our company is a partner with Adobe, so we are confident to provide the best service: Magesolution. Therefore, if you have any questions, contact us to have more information.

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